Cookies Policy

What are Cookies?

Cookies are small pieces of data stored on your device by a website's server when you visit a particular webpage or complete an action within that site.

Why Are Cookies Used?

Cookies serve various purposes, including session management, personalization, and analytics. They allow websites to remember user preferences, save login credentials, and track interactions with their platforms.

Essential Cookies

These cookies are necessary for the proper functioning of our website, ensuring features like logging in and accessing secure areas work as expected.

  • Cookie name: PHPSESSID
  • Purpose: Maintains a session ID to allow users to be logged in
  • Duration: Session-only

Session Cookies

Session cookies are used for the duration of your current site visit. They are typically deleted when you close your browser.

  • Cookie name: sessionID
  • Purpose: Identifies and manages user sessions
  • Duration: Temporary, removed upon closure or session termination

Persistent Cookies

Persistent cookies remain stored on your device even after closing the browser until a specified expiration date is reached. They're used for maintaining preferences over time.

  • Cookie name: persistant_pref
  • Purpose: Stores user-selected preference settings
  • Duration: Up to one year from last interaction

Functional Cookies

These cookies help improve our site's performance and functionality by storing your navigation path, saving form inputs, or enabling functionalities like live chat support.

  • Cookie name: visitor_tracker
  • Purpose: Analyzes website usage patterns for improvement
  • Duration: Up to 2 days from last interaction

Analytics and Performance Cookies

These are used to gather information about how visitors use our site. This data helps us identify areas for optimization, improve user experience, and measure the effectiveness of marketing campaigns.

  • Cookie name: Google_analytics
  • Purpose: Collects visitor behavior metrics
  • Duration: Up to 30 minutes from last interaction

Preference and Language Settings

Cookies are used to remember your language preferences or other settings you've configured within our site, making it easier for you to navigate.

  • Cookie name: langPref
  • Purpose: Stores user-chosen languages
  • Duration: Until preference change

Login/Session Continuity

Cookies aid in maintaining your login session when interacting with protected areas of the site. They allow us to ensure secure access and smooth transition between pages.

  • Cookie name: login_session
  • Purpose: Manages user authentication
  • Duration: Until logout or upon specified duration expiration

Device Recognition

Cookies can be used for recognizing users across different sessions, helping in personalized interactions within the platform.

  • Cookie name: dev_recog
  • Purpose: Enables session continuity and cross-device tracking
  • Duration: Up to one year from first interaction

Security-Related Cookies

These cookies are designed to protect against malicious activities, such as cross-site scripting attacks or other vulnerabilities that could compromise user sessions.

  • Cookie name: securityFlag
  • Purpose: Prevents XSS exploits
  • Duration: Temporary, reset upon login

Browser Storage Technologies

Modern browsers offer various storage solutions like LocalStorage and IndexDB. These allow sites to store a wider range of data beyond traditional cookies for more complex applications.

  • Technologies Used: LocalStorage, IndexDB
  • Purpose: Enables web app persistence
  • Duration: Varies with the specific technology used

Third-Party Integrations

We may use third-party services or scripts that set cookies to enhance functionalities, gather analytics data, or manage communications. These integrations are carefully chosen for their compliance and transparency practices.

  • Integrated Services: Google Tag Manager, MailChimp
  • Cookie Purpose: Various
  • Duration: Varies with third-party policy

Marketing/Communication Preferences

Cookies can be used to remember your preferences regarding receiving newsletters or promotional communications from our platform.

  • Cookie name: marketing_pref
  • Purpose: Stores user preference for email updates
  • Duration: Up to 3 years unless changed

Cookie Consent Management

We respect your right to control cookies. By continuing to use the website, you consent to the placement of necessary and performance cookies as described.

You may manage or clear our cookies through your browser settings if desired.

Browser Cookie Controls

Most modern browsers include controls that allow users to disable cookie storage altogether or selectively choose which sites' cookies are accepted.

  • Browser Functionality: Most browsers offer Cookie Settings in Preferences
  • Purpose: Enable user control over cookie management
  • Duration: Session-specific, device-specific, or forever

Clearing/Disabling Cookies

If you prefer not to use cookies, most browsers provide a means to clear existing stored data. Some websites may also offer settings for opting out of all third-party analytics.

  • Clearing Method: Browser's built-in Cookie Cleaner
  • Purpose: Remove pre-existing cookie information
  • Duration: Instantaneous clearance

Site Functionality Impact When Cookies Are Disabled

While disabling cookies won't significantly impact basic browsing, it may limit the functionality provided by sites and might not work as intended for advanced features relying on persistent data storage.

  • Impact Description: Limited or impaired functionalities due to missing state management
  • Purpose: Highlight the importance of cookies in enhancing user experience

Technical Diagnostics and Performance Optimisation

We use analytics from third-party integrations like Google Analytics. These tools help us understand how users interact with our content, guiding decisions for optimization.

  • Tools Used: Google Tag Manager, Google Analytics
  • Purpose: Analyze platform usage and optimize performance
  • Duration: Data retention according to chosen configuration

Aggregated Analytics Information

Analytics tools collect data on individual interactions within the site. This information is aggregated and anonymized, providing insights into how our site functions in real-world conditions.

  • Aggregation Method: Aggregate user-level metrics
  • Purpose: Enhance decision-making for platform improvements
  • Duration: Retained according to service provider's policy

User Experience Improvements

By leveraging cookies for data storage and analytics, we're able to continuously enhance the experience our visitors have on our site. This involves streamlining navigation, improving content relevance, and fostering engagement.

  • Improvement Methodology: Data-driven insights applied through agile development practices
  • Purpose: Enhance user satisfaction metrics
  • Duration: Ongoing with continuous monitoring